Privacy Policy – Dhingli Matching
Effective Date: [Insert Date]
At Dhingli Matching, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website: www.dhinglimatching.com.
- Information We Collect
We may collect the following types of personal and non-personal information:
- Personal Information
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (handled securely via third-party gateways)
- IP Address
- Account login credentials (if you create an account)
- Non-Personal Information
- Browser type and version
- Device type
- Pages viewed and time spent
- Referring website
- How We Use Your Information
Your information helps us provide and improve our services. We may use it to:
- Process and fulfill your orders
- Send order updates, shipping details, and transactional messages
- Respond to your inquiries and customer service requests
- Personalize your shopping experience
- Send promotional emails or messages (with your consent)
- Prevent fraud and enhance security
- Analyze site usage and improve website performance
- Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Trusted third-party service providers (payment gateways, delivery partners, analytics tools) to facilitate your order.
- Legal authorities if required by law, to respond to a legal process or protect our rights.
All third parties are bound by strict confidentiality and data protection agreements.
- Cookies and Tracking Technologies
We use cookies to:
- Recognize you on return visits
- Track preferences and improve website functionality
- Monitor traffic and analyze user behavior
You may disable cookies via your browser settings, but this may affect certain features of the website.
- Data Security
We implement strict security measures to safeguard your personal data:
- Secure Socket Layer (SSL) encryption
- Firewall-protected servers
- Regular malware scanning
- Encrypted payment processing through trusted gateways
Despite our efforts, no method of transmission over the internet is 100% secure.
- Data Retention
We retain your information only as long as needed to:
- Fulfill the purposes outlined above
- Comply with legal and tax obligations
- Resolve disputes or enforce agreements
You may request to delete your account or data by contacting us directly.
- Your Rights
You have the right to:
- Access, update, or delete your personal data
- Withdraw consent for marketing communications
- Request details of the data we hold about you
To exercise any of these rights, please email us at support@dhinglimatching.com.
- Third-Party Links
Our website may contain links to third-party websites (e.g., courier tracking, payment gateways). We are not responsible for their privacy practices and recommend reviewing their privacy policies separately.
- Children’s Privacy
Our website is not intended for users under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal information, contact us for immediate deletion.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage users to review this policy periodically.
- Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
- Email: support@dhinglimatching.com
- Phone: [Insert Phone Number]
- Address: [Insert Business Address]
- Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST
By using our website, you consent to this Privacy Policy.
