Terms and Conditions – Dhingli Matching
Welcome to Dhingli Matching, your destination for premium Indian ethnic wear. These Terms and Conditions govern your access to and use of our website (www.dhinglimatching.com) and services. By accessing our website or purchasing from us, you agree to be legally bound by the following terms.
- Terms of Use
By accessing this website, you agree to:
- Use the website only for lawful purposes.
- Not engage in any fraudulent, abusive, or illegal activity.
- Not interfere with or disrupt the website’s functionality.
- Not upload or transmit any malware or harmful content.
We reserve the right to restrict or terminate your access if you violate these terms.
- Terms of Service
Our services include the sale and delivery of ethnic apparel such as lehengas, sarees, gowns, salwar suits, and more. You agree to:
- Provide accurate personal and payment information.
- Comply with all applicable laws and regulations when using our services.
- Understand that any violation of our policies may lead to cancellation of service.
Dhingli Matching reserves the right to refuse service to anyone for any reason at any time.
- Eligibility
- You must be 18 years of age or older to use or make purchases through the website.
- By placing an order, you confirm that the information provided is correct and that you are the authorized user of the selected payment method.
- Product Information
- We make every effort to display accurate product details, including fabric, color, size, and design.
- Slight variations in color or embellishment may occur due to photography lighting or screen settings.
- All products are subject to availability and may be withdrawn or modified at any time.
- Pricing and Payments
- Prices listed are in Indian Rupees (INR) and are inclusive of applicable taxes unless specified otherwise.
- Dhingli Matching reserves the right to change product pricing at any time.
- We accept secure payment methods including credit/debit cards, UPI, net banking, and wallets.
- Order Processing
- Once you place an order, you will receive an order confirmation email.
- Orders are typically processed within 1–3 business days.
- Processing time may extend during peak seasons or due to unforeseen delays.
- Shipping Policy
- We offer pan-India shipping through reputed courier partners.
- Standard delivery time: 4–8 business days depending on your location.
- Shipping charges (if applicable) will be shown at checkout.
- International shipping (if available) may incur additional charges and longer delivery timelines.
- We are not responsible for delays due to courier issues, natural calamities, or customs clearance.
- Return & Refund Policy
Please refer to our Refund and Return Policy page for complete details.
- Returns accepted only in case of wrong item delivered or manufacturing defect.
- Items must be unused, unwashed, and returned with original packaging and tags intact.
- Custom-stitched or altered items are not eligible for returns or exchanges.
- Refunds will be processed to the original payment method within 7–10 business days after receiving the returned product.
- Cancellation Policy
- Orders can be cancelled within 12 hours of placement or before dispatch.
- Once shipped, orders cannot be cancelled.
- To cancel an order, contact our support team at support@dhinglimatching.com with your order ID.
- Intellectual Property Rights
- All website content—including images, logos, designs, and text—is the intellectual property of Dhingli Matching.
- Any reproduction, redistribution, or commercial use of content is prohibited without written permission.
- User Conduct
- You agree not to use the website for fraudulent purposes.
- Do not post harmful, harassing, defamatory, or offensive content.
- Do not tamper with or disrupt the website’s security or operations.
- Privacy Policy
We respect your privacy and ensure that your personal data is protected. Please review our Privacy Policy to understand how we collect, use, and secure your information.
- Limitation of Liability
Dhingli Matching is not liable for any indirect, incidental, or consequential damages resulting from:
- The use or inability to use our website.
- Any errors or inaccuracies in product information.
- Delays or disruptions in services.
- Indemnity
You agree to indemnify and hold harmless Dhingli Matching, its employees, directors, and affiliates from any claims, damages, or liabilities arising out of your use of the website or breach of these Terms.
- Modifications to Terms
Dhingli Matching reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting. Please review this page periodically.
- Governing Law and Jurisdiction
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Surat, Gujarat, India.
- Contact Us
For any questions, support, or concerns, feel free to contact us:
- Email: support@dhinglimatching.com
- Phone: [Insert Phone Number]
- Business Address: [Insert Address]
